Need assistance? Find the answer below...

 

Member Login

Lost Password

Username and Password Problems

Problems Not Listed

Privacy Policy

 


 

Member Login: I'm already a member, but can't remember where to login.

Click here to access the member's area - you'll need your username and password to gain access. (It's a good idea to bookmark this page for future reference.)

 

Lost Password: I can't remember my password.  Can I retrieve it somehow?

Absolutely!  Go here to have it emailed to you.  You can also check out our intensive help information here.

 

Username and Password: I've paid for membership, but wasn't redirected to create my username and password.

This is caused by an internet glitch. It happens from time to time.  Please contact Cheryl Wright and she'll send you the appropriate details.

I've paid for membership and was able to create my username and password, but now I can't get in to the members area.

Your username and password are both case sensitive.  If you can't get it, double-check you've typed them correctly - per your confirmation email.

I suggest you also check out our intensive help information here.
 

Tip: Instead of typing your username and password every time you log in, tick the pop-up box to save your details.

 

Problems Not Listed Elsewhere: I'll add to this list as new problems arise. (Hopefully not often!)

** When paying by PayPal I wasn't redirected to create my username and password.  What happens now?

If you are not automatically redirected to create your user name and password, please click the 'return to merchant' button.  this will then direct you to the correct page.  If that doesn't work, click here for further instructions.

** I'm interested in a specific product but it's not in the member's area.  Can I request it?

Yes you can.  Contact Cheryl via the feedback form inside the member's area and she'll endeavour to secure it.  No promises, but she'll do her best.

Make sure you give as much information as possible (Exact book title, and author details if known.  If you can tell her where you found it, that's even better.)

 

** I have another question that isn't answered here.  What now?

That's not a problem at all. Contact Cheryl either via the feedback form inside the member's area or via email, and she'll get back to you - usually within 24 hours. Often less.  Just keep in mind she's in Australia, so in a totally different time zone.  Please give her time to sleep!

If you can't get inside the member's area, check out the answers given above to see if they will assist you.  If they don't, please send me an email:

 

Privacy Policy:

I will never, ever, (even under torture, threat of eating seafood or having my chocolate supply revoked) give away, sell, or divulge your details.

 

 

Thanks for being a member.  I appreciate you!

 

Cheryl

 

My privacy statement: I will never, ever, (even under torture, threat of eating seafood or having my chocolate supply revoked) give away, sell, or divulge your details.

 

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